NGS instability due to a bad deploy
At 17:55 UTC (1.55pm US/Eastern, 10.55am US/Western) we started the deploy of a new version of the nats-server to NGS; this completed at 18:19 UTC.
Unfortunately, under load in NGS we found the server crashing, in a scenario not caught in tests or our Test environment. These issues were spotted at 18:25 UTC (within 6 minutes). Investigation proceeded and at 18:42 UTC the call was made to roll back to the previous version.
The rollback completed at 19:11 UTC, fully restoring service.
-
NGS
-
GCloud
- JetStream GCloud
- Connectivity GCloud
-
AWS
- JetStream AWS
- Connectivity AWS
-
Azure
- JetStream Azure
- Connectivity Azure
-
GCloud
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We've sent you an email — please check your inbox and click the link to continue.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Synadia NGS, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Synadia NGS.
Subscription Confirmed
Your email has been verified — you'll now receive status updates from Synadia NGS.